I keep getting a bunch of rights and privileges stuff. I just want to move work I created in my trial version over to my full-paid version of Articulate. I worked for 3 weeks to earn permission to purchase the license, and now i don't want to have to change it. The work is in Rise if that matters. Zipped File is below.
Richard Bauer
The Articulate staff will be able to transfer your Rise files to your newly licensed account. I suggest you contact them directly. You can do that here: https://access.articulate.com/support/contact
FYI: Articulate keeps an account's Rise files for up to 6 months after the account is deactivated. In other words, the files won't disappear as soon as your free trial ends.
Hi Rick,
Once a Rise course has been exported as a ZIP file, it cannot be brought back into Rise as an editable course.
But if you have two current accounts using two different email addresses, you can simply email a copy of the course from your trial account to your paid licensed account.
See https://access.articulate.com/support/article/Rise-How-to-Send-a-Copy-of-a-Course-to-Another-Author
If you're still in your free-trial period, then what Karl said applies. You can just email a copy of the course from your trial account to your paid licensed account.
My previous answer applies if your trial account has already expired, and you no longer have access to Rise with that account.
