Forum Discussion
Trouble when copy pasting slides from one story to another...
When I copy paste slides from one storyline to another, all the pictures are missing. Though the image is missing, I can see the rectangle frame for each pic. I tried both source formatting and destination formatting option.
Should I manually replace and time every image now? Or is there an easy work around?
Thanks a lot for helping me out!
I'm having this same problem. Is there a newer fix to this problem not listed above? My file names do not have special characters.
Hi Laurel!
Did you check out the information above regarding importing the content vs copy/paste? That's typically what we would advise.
Hi Laurel,
This thread is quite old. Did you confirm to also be working on local project files (not a network or shared drive)? I generally also don't recommend copying and pasting slides between projects but instead using the import process.
Thank you Leslie and Ashley for responding. Yes, I had read through the above before posting. I guess I'm asking again because this thread is old and I have just experienced this problem for the first time. Importing an entire project is difficult when you just want one slide out of a file. I was hoping that maybe the issue itself had been fixed by now.
Wow Leslie, that is so helpful! Thank you so much for recording a video to help answer my question. I really appreciate it, and will follow the import process for single slides as you suggest moving forward. Thanks again!!
Glad to be able to assist :)
Hi all,
I had the same issue. I copied an entire scene from one project to another. You can see from the smaller red rectangle on the left that it has an image in the preview thumbs but doesn't copy across the full size image. This is the same for all copied and pasted slides.
Hey Jamie and welcome to E-Learning Heroes :) Did you check out the above solutions regarding importing the content vs copy/paste? That's typically what we recommend.
Hey there, yes I did.
My point more was that your recommend way is a bit long winded compared to the more rapid CTL-C then CTL-V. The fact that it brings across the thumbnails for preview but not the actual image seems like the dev team has only done half a job. Generally when you right click on images, the options that are not available are greyed out. Copy and paste are not greyed out yet they don't work. If they don't work then shouldn't they be greyed also?
Hi Jamie,
Unfortunately the reasons for corruption of a file or even a particular slide, image isn't always clear cut. It can happen for a variety of reasons, the most commonly seen ones documented here, and I've seen it before with the copy and paste between projects so that not all elements come through successfully (hence the thumbnail there but the actual slide image missing).
Sorry it's not a more thorough answer, but I'd look at the steps for managing project files and then follow the steps to import into a new project as Leslie shared before. Often those easy changes to behavior are more than enough to prevent it in the future. Keep us posted if you run into any challenges again and we're always happy to take a look at the .story file to see how it's behaving on our end too. You can upload it using the "Add Attachment" button at the bottom of the forum or you can send along to our Support Engineers here.
Thank you all. She is working on them now. The import seems to be going well. I will report later.
Sonny
