Forum Discussion
ShariOwen-047b3
5 years agoCommunity Member
trying to open Rise and "something went wrong" error message
Does anyone have a fix for "something went wrong" error message? It happens any time I try to open Rise? I have cleared my cache, restarted my computer and tried using another computer.
AudreySnider
5 years agoCommunity Member
Dear Alyssa and Shari,
Thanks for the feedback. I'm on a work laptop but operating from home, so not a secured network, though much of the maintenance of the laptop is controlled by the office (settings, updates etc.). I've been using this set up for several months and only receiving issues with Rise in the past week. I'll contact my IT colleagues to see if something has changed. In the meanwhile, I'll give Edge a try.
Incidentally, I have no issues when I use my personal computer, so it does seem that it's an issue with my work set-up.
Thanks again.