Forum Discussion

BobLea's avatar
BobLea
Community Member
2 years ago

Turning Off HLS

Our LMS doesn't support HLS and we need to get some training uploaded. The training was created with Replay 360, version 2.23, and Storyline 360, version 3.77. Our LMS loader objects to the .m3u8 and .ts files in the imsmanifest.xml file. Is there a way to disable HLS in either Replay or Storyline?

Replay 360
storyline 360
Studio 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Bob,

    Great question! I understand your LMS doesn't support streaming video and you'd like to turn it off. I'd be happy to work with you to get this straightened out! I have a follow-up question regarding your publishing settings so I can get a better understanding of your experience.

    • Have you tried switching your Publish Quality settings to Static in Storyline? This will remove the .m3u8 and .ts files from your output folder when you republish. Here are the steps to find the setting.
    1. Click Publish.
    2. Click the Quality setting in the Properties portion of the Publish window.
    3. Click the button next to Static.

    Here's a screenshot showing the setting.

    I hope this helps and I look forward to your response!

  • BobLea's avatar
    BobLea
    Community Member
    2 years ago

    Thanks John!!!! Just needed someone smarter than me - I kept looking under the tabs for an option.  Funny there's not a tab because a custom setting seems to change both the Review 360 and LMS Properties.

    I'm grateful!

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