Unable to change embeded storyline block

Did someone else add the Storyline block? In other words, are you working on a team course or a copy of a course? 

To add a Storyline project to a Rise Storyline block, you first have to publish the course to Review 360. You only have access to Review 360 projects that you published with your Articulate license, or to projects published to your Team's Review folder. (You need Articulate Team licenses to do that).  

If the original Storyline project was published to Review 360 by someone else who is no longer able to update it and put it into Rise, here's what you have to do to update the Storyline block in your Rise course: 

• If you have a copy of the original .story file, update it. If you don't have a copy, you will have to create a new .story file with the appropriate content.
• Publish the .story file to Review 360. (If you're working with a Team license, publish it to your team's folder, so everyone on the team can access it in the future.)  
• Add that Review 360 project to the Storyline block in Rise. 

This User Guide article has more info about Storyline blocks: https://articulate.com/support/article/Rise-Use-Storyline-Blocks-to-Embed-Storyline-360-Courses 

This User Guide article has more info about team collaboration in Rise: https://community.articulate.com/series/rise-360/articles/rise-360-work-on-content-with-other-team-members 

This User Guide article has more info about sharing items in Team folders in Review 360: https://community.articulate.com/series/how-content-owners-manage-review-360-items/articles/review-360-share-items-with-team-folders 

Hello Judy,

Thanks for the update. answers to the queries you asked are as below:

• We have teams license and our all team members are using only my one single credentials. in other words all the team members are only using my log and they all logged in through my account on their systems.
• Currently all our Rise courses and files published in Review 360 are in Private folder itself. I also tried to moving both in teams folders but still any of the review 360 links are not appearing in the list.

Let me know you need any details in order to identify the problem.

Regards,
Abhishek Shinde

Hello Team,

Any update on this. ticket is also submitted to Articulate support team.

Any quick action on all this is greatly appreciated.

Regards,
Abhishek Shinde

Hello Angelo,

Thanks for the update. I will check Spam or Junk mail folder else will check with our IT team.