Forum Discussion
KeithKemsley
6 months agoCommunity Member
Unable to Login (Auth Callback)
I am unable to login into 360 Articulate this morning. This is true for Chrome and Edge. Trying to login appears to show an auth callback loop of some sort. I have not added any extensions to either...
LaurenConnelly
Staff
Hi all!
I'm so sorry for the interruption this caused! We just released a fix for this outage and you should be able to log in once you reload the 360.articulate.com site. Again, we are so sorry for the impact this caused!
SheriFisher
6 months agoCommunity Member
I am still unable to access my content. I have emailed support but cannot do my job without being able to access Rise.
Can you please help?
- LaurenConnelly6 months agoStaff
Hello Sheri!
Sorry for the trouble! It sounds like what you're experiencing is caused by something outside of the outage that occurred a few days ago. I see your case in our queue and will escalate it so we can make sure you can access your content!
- KeithKemsley6 months agoCommunity Member
The outage did cause the error, and we are up and running. Thank you.