Forum Discussion
Unexpected Timeline Audio Issues
We are hearing about some unexpected timeline behavior in our modules from our learners. They seem related, even though there is somewhat opposite presentations of the issue. Our courses are built...
We are having the same issue Dariann mentioned in the post above.
"The learners are reporting that the timeline stops progressing but the audio or the video still continues to run. Then they are left with a long period of time to wait before the timeline catches up and allows them to continue."
Was there a resolution to this concern?
Hi VictoriaBeale!
Sorry to hear you've also run into this behavior!
It would be helpful to know how your learners were viewing the course when they experienced this issue. Through an LMS? Also, if you're comfortable sharing the .story file, we'd be happy to take a closer look and test it on our end. Feel free to attach a copy here in the discussion or privately through a support case.
Looking forward to hearing from you!
