Forum Discussion

CatiaCarballo's avatar
CatiaCarballo
Community Member
2 years ago

Updating SCORM packages in Moodle

Hello,  We just updated all nine modules of one of our courses and any student who had started an attempt but did not finish he module could no longer access that module. The work-around was admin...
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PazConde's avatar
PazConde
Community Member
2 years ago

Good afternoon,

I have exactly the same problem as Catia, we are working on a fairly large project which works by modules (with many slides and audiovisual content) uploaded to an LMS platform. When any of the packages is updated, the progress of the same is erased having to start from scratch. In addition when the student or students make many attempts it crashes and remains in white screen, being the deletion of attempts the only option to solve it.
Is there any way to publish it or any option that we are not carrying out to be able to solve the error and not to happen again?
We have tried to change the package file imsmanifest.x.ml for the previous package but without any positive result.

Thank you very much,

Best regards,

 

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Paz,

    Happy to help out! 

    When you update existing course files in your LMS or web server, learners who previously started the course won't be able to resume where they left off. This is the expected behavior. See this article for more information.

    As for the loading issue, can I ask how are you updating the package in your LMS? Does your LMS have a dedicated update button similar to the ones in the screenshot, or do you manually replace the files with the latest version yourself? 

    If you are using the update feature of your LMS, and your course is still not loading properly, open a case with our support team here so we can take a closer look at what's happening.

    • AngliqueKardux's avatar
      AngliqueKardux
      Community Member
      2 years ago

      No we update the SCORM package RIse through the FTP server. The old package is then automatically deleted.
      At building the course in Moodle, we use the activity SCORM, we upload the package through ftp server and then have to select link to file. After which we have to fill in some other settings, like appearance, availability, marks, attemps, etc. The other option make a copy, we should not use.

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