Forum Discussion
BrookeHopkins
6 years agoCommunity Member
Uploading Errors in Cornerstone with Rise Courses
Hello,
Does anyone else have issues with Rise .zip files uploading with Critical Errors in Cornerstone? This has happened with three of our Rise courses, and Cornerstone has told us the issue is c...
SteveFlowers
6 years agoCommunity Member
Here's the way I approached solving this one. I wouldn't remove the AICC files since some of those might be needed. I removed all of the tincan.xml files and it fixed the problem. Benefit here is there's only one thing to search for.
I think the upload process is being overly picky about the files contained in the zip. This is pretty annoying for publishers. The uploader should simply ignore any files within the zip if it's uploaded as a SCORM file, "Uploaded with Errors", rather than rejecting the file with a critical error. Here's how I am fixing it:
- Unzip the SCORM file.
- Search the unzipped folder for tincan.xml.
- Delete the tincan.xml files that return in the search.
- Rezip the contents of the unzipped file, ensuring that the imsmanifest file is at the root of the zip.
** If you don't remove the tincan.xml files from the imsmanifest file, you'll get warnings for every missing file. Not a big deal. It'll still upload.