Hi,
In one of my storyline slides, I have a button with a trigger to jump into a URL when the user clicks on it. this URL should take the user to a website(my company elearning website) where he can access an elearning lesson. the lesson openes in a new browser which is great. but the problem is when the lesson is finished it takes me out of the storyline course while it is not the last slide in it.
Please advise
Hi! Thank you for your quick reply!
- Storyline 360 v.3.25.18088.0
- LMS
- When the learner clicks on the URL - it takes them to the webpage (in a new winder per the browser settings), but it kicks them out of the training and the user has to go back to the LMS to restart the course all over again. Therefore, they'd never be able to complete the course. I tried setting the browser settings to open up in the SAME window as well (in hopes they may be able to click "Back" to the training), but that will not open up the URL at all AND they are kicked out of the training.
Any suggestions?
Thanks for those details, Stephanie. I'd like to test this in another LMS environment to see if the same problem happens there.
Would you be willing to share that particular slide with me? You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done having a look. I'll be standing by!
I've got your file Stephanie, thank you! I'll take a look, and I'll reply back to you within your case soon. Thanks for sending it over!
Hi Alyssa, refreshing the topic - did you manage to resolve Stephanie's issue?
Hey Emilia! I responded to your other post here, so we can keep the conversation going over there!
P.S. I don't see a standard resolution for Stephanie's specific issue, but you can reach out to her through the Contact Me link on her profile page if needed!
