Forum Discussion
Video compression option greyed out - did not edit in Storyline
Hi,
The option for uncompressed video is greyed out. It is a separate MP4 I uploaded and haven't touched it with any Storyline editing tools as suggested in another article.
The video as-is is extremely blurry when imported into SL.
I wish Storyline would just give us the option to enable/disable compression for video files as a global or project setting. This has been an ongoing issue for years, and only work arounds are offered, not fixes from Storyline. :(
Hi, I'm having this issue too...with videos that worked six months ago, so something is up. The videos are encoded using H264, Main Profile, Level 5.1, which is compatible with Media Player in Windows 7+.
Anyway....there is a workaround:
- Publish your project
- Unzip the SCORM file
- Go to the
Project - Storyline output\story_contentfolder - Copy the name of the video in there to Notepad
- Delete the published video
- Copy the video encoded as you like it into the folder
- Rename using the filename you pasted into Notepad
- Re-zip the SCORM file
Saying that the compression settings should be "Baseline, Main or High" profile is meaningless if you don't specify the Level of encoding too. I've attached a screenshot of the settings I'm using in Adobe Media Encoder, just in case they're useful for people.
Passing a Camtasia mp4 through Adobe Premier Elements fixed this problem for me - the compression option was no longer grayed out.
Can you tell me what export setting I should use in Premier pro?
Agree it is flaky. I tried just copying and renaming source video (to avoid having to go back into Camtasia), cut old video and insert new renamed video. It worked on one slide but not the next one I tried. The produce selection has worked each time though. If I try to crop the video in Storyline even after setting compression to none, the cropping results in compression changing to greyed out automatic. Flaky and unsatisfying, unlike a Cadbury Flake....
Hi there, Erin!
Thank you for reaching out and for opening a support case! I see you're already working closely with Ronaziel on our team to see if we can sort why the Compression property is grayed out.
Let us know if you have any questions about what she sent!
Hi Katie,
I am having this issue too, can you provide an update if there was a fix for this?
I have not used the Storyline editing tool to edit my video but I also have the greyed out compression option and the published video is very blurry.
Thanks!
Hi Doug,
Happy to help!
If the compression setting is greyed out, one reason for this is that the video being used is created with a different profile. If that is the case, this is why you would not be able to edit the compression. This guide provides additional details on why the option to turn off compression is greyed out.
With that said, I was able to locate this forum thread with some suggestions from others in the community that I hope will help!
I ended up working around this issue by uploading the videos to Vimeo and using the embed code.
Not ideal but the solution but I couldn't find a solution to the video compression issue.
I don't use Premier Pro - but this screenshot shows the settings I used in Elements. Note that greatly increases the size of the file - in my case, going from about 25 MB to 90 MB. I am pretty new to Elements, so there may be options to shrink the file without losing quality. I have found (since my first post) that simply re-rendering the video in Camtasia using the Custom option solves the problem with the "None" compression option be grayed out.
- Which Custom settings in Camtasia did you use?
Is there any update on this? Six months on and I'm still replacing videos by hand 🤦♂️
I have no news, but I do want to say I'm so glad I found your workaround. Hopefully we get an answer to this that doesn't involve replacing files by hand.
Looking to see if there are any follow ups from articulate about this issue.
I have not had a problem with this for some time. I did find if I REPLACED an existing video, the compression option grayed out, but if I inserted a new blank slide, then imported the mp4 to the new slide, the compression option was active and allowed me to select no compression. Videos that are compressed are extremely blurry and pretty much useless for training purposes.
