Video Compression (MP4, in AS360) Videos blurred on publication

Hi All,
I'm struggling with unusable screen casts. Here's the story:
I created a series of screen casts in Replay to be used as instruction on data base management. All good. I publish as video and load to AS360. Some will allow me to have no compression, for some, that option is greyed out. I have custom optimisation with setting for video at 9. When I publish the AS file, the videos look awful, with those which had the option for compression missing being fully unusable; text blurred beyond readability.
I have tried importing all to a brand new file and replacing videos with settings at best optimisation etc - no luck. 
Can any one help please? 

14 Replies
Alyssa Gomez

Hi Dorothy,

Here are a couple of things you can do to improve the video publishing quality:

  • Check that your Story Size and video dimensions are similar. If your story size is much bigger or smaller than the video dimensions, you'll have to scale the video up or down to fit the slide, resulting in a loss in quality.
  • Adjust the video quality settings before publishing.

Give those a try, and let me know if it makes a difference!

Dorothy Persic

Thanks Alyssa -  I had already tried those with no avail, so still in a spot of trouble. I had story size at 16:9 and recorded at 16:9, also tried recording at full screen and also tried story size of 4:3 just to cover all options. Also, I still don't understand why some of the videos have automatic compression set with no option to have no compression.
Any help much appreciated.

Jesse Anderson

Are you by chance publishing in HTML5? We have noticed degradation in quality of both images and video in the new HTML5 renderer in 360. If we stick with Flash (not ideal at all) our projects tend to have smoother animations and we don't get the compression artifacts we see when publishing to HTML5. 

I spoke with some other attendees at DevLearn last week and they had seen similar issues and had put in tickets with support.

Dorothy Persic

Thanks so much for chipping in Jesse! Yes I have both HTML5 and Flash selected to publish as per client request..... I'm working now with opening in a browser rather than in slide so that has helped a little too, as the videos were scaling to fit.  I'm also wondering why REPLAY doesn't use the correct H264 profiles to support changing / option for turning off compression. I'll ask support via my ticket and get back to you here on this.