Video Poster Frame is incorrect

Hi Leslie,

Whilst I understand the principle of setting poster frames and this is, in fact, the method I used to get around my current issue, the production of the poster frames has to be done using an external application and therefore creates additional extra steps when creating the instructions.

If the default poster frame was the 1st, not the 3rd frame (see image below), then this wouldn't be an issue and would make production a whole lot quicker. As you can see from the image, it displays the third frame as soon as you import it.

I have specifically generated this video using virtualdub to demonstrate the issue and have uploaded it as requested. I was unable to show you the videos I am actually using for client confidentiality reasons, however, the generated video demonstrates the same issue precisely. In this instance, the video was simply inserted onto a new slide in a new project ( to ensure there was nothing else within the project that may cause this issue). As you can see, the video is displayed at frame 3 for its poster frame (0:00:00.100 @30fps equals frame 3, as indicated by the burnt-in text at the bottom of the video). The menu display indicates that a poster frame has not been manually set by the user (me), i.e no 'Remove Poster Frame' option.

Please let me know your and the development Teams thoughts on this.

Regards

Chris