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SkillLync-48aab's avatar
SkillLync-48aab
Community Member
6 months ago

We are facing lag after publishiing the video

We created a course using Articulate 360 storyline, 

First we did publish the video with the default seek bar, after publishing. The output was fine.

Now we want the video should be played in full screen, so we removed the default seekbar and customizeed the seekbar and added it to the video. After publishing it when we seek the video, there is a lag in the video.

  • Hi Skill Lync!

    Happy to assist with this!

    It's hard to tell what the root cause might be without seeing the project. Do you mind sharing your files with us? If you'd prefer to share them privately, please connect with us through a support case.

    We'll let you know as soon as we receive it!