Forum Discussion
Xlif problems
Hello I have a lot of problem when I try to translate a xlif export of a route RISE. Indeed, when I open the export in a translation tool like smartcat.ai or SDL Trados Studio 2019, I oddly have lin...
I am currently working with our internal Translation Team and also with Articulate support on this and they are being very helpful. But I am confused. I have a course that has to be translated (has been at this point) to 14 languages.
I create the copy of the course and export the XLIFF file.
this file goes to our translation team.
They returned the XLIFF files nothing changed in the code except the text that requires translating. NO XML or HTML code or IDS have changed.
Importing a file back into the course finishes as Import Succsessful
The text has not changed.
Working with the Articulate Support Team I sent them my course and the English and other language course as requested.
They took the language course and did something with it in SmartCat (never heard of it) and apparently converted it to XLIFF 1.2 which I thought was already exported and the same as nothing change except the text to be translated.
importing the file then worked for the Support Team.
So do we need to purchase another application to convert the exported XLIFF files to be able to import them again which is not really feasible.
Currently we now I have an external team manually copy and pasting the translations to new courses to get them done, but this should not be the case?
Hi, Darren. You shouldn't have to use a second translation software. I see that Angelo was working with you, and he had a copy of your course in Rise 360. He used the XLF from that course, translated it with a tool that we have available (Smartcat), and then imported the translated XLF into the same course.
I'm not sure why the translated XLF files from your team aren't working. Angelo is able to help further! You can reply back to him with the translation software your team is using, and we'll continue investigating.
We are still baffled at this point also as we have several teams working on this and still no joy. At the moment we have teams simply copying and pasting into a new rise copy just to get the modules done by the deadlines. We have tried everything from exporting the XLF file and simply pasting in the translated test into it, saving it and importing it again and it still says Successful but the text stays in English. At this point I am wondering if the Support team would be available for a call on this? I sent Angelo a few questions by email return and no responses yet but I am sure he is busy.
