Forum Discussion
Your Computer is Offline Error
Hello everyone, I 'm trying to edit my courses but I'm getting an error saying my computer is offline, is there a fix for this?
Hi folks! Earlier today, we had some technical problems in Rise resulting in a session time out or a page indicating it’s offline. We know you count on being able to use Rise, and we’re sorry for the trouble. We have resolved this at around 10:45pm ET and you should now be able to use Rise without any issues.
The best place to keep up with scheduled maintenance and any other availability info is our Articulate status page, and you can subscribe to get an email anytime we update that page.
+When using Rise, my computer goes off line frequently... average is about 5-7 times per hour - consistently. I've had our internal IT dept check it out, but they couldn't find anything wrong with the setup. Fix - wait and then it times out, and I have to refresh it. Unfortunately, I've just learned to live with it.
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