Articulate RISE & lost Internet Connection & Error Handling

Apr 24, 2019

Hi Everyone,

Our published Articulate RISE courses (SCORM 1.2) are generelly opened in a new browser window. How can I display/inform our employees when they loose the Internet Connection while doing our course? By using an popup window? Is there any error handling implemented?
If there is no connection all further results are lost...

Is there any similar variable to Storyline to https://articulate.com/de-DE/support/article/how-to-let-users-know-if-their-course-attempt-cant-be-saved-in-an-lms-in-the-event-of-an-error available in RISE?

Whats the best solution?

digitally
michi

1 Reply

Allison LaMotte
Staff

5 years ago04/24/19 at 4:22 pm (UTC)

Hi Michael,

Right now, there isn’t a way to do that in Rise 360. Would you be up for logging a feature request to tell us more about your specific needs?

In the meantime, if there’s anything else I can do to help, please let me know!

Articulate RISE & lost Internet Connection & Error Handling

1 Reply

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