Background audio won't play from SToryline to RISE360 Jul 18, 2023 By Sinead Carey Hi, I have background audio on my storyline file. the background audio works in the preview mode. however, when i insert this into RISE, there's no background audio? accessible controls are enabled.
Hazel Bartolome Staff 10 months ago07/19/23 at 9:41 am (UTC) Hi there Sinead! So sorry to hear that the background audio in your Storyline file isn't working when added in Rise. Please open a case with us here and share your Storyline file so that one of our technical support engineers can investigate.
1 Reply
Hi there Sinead! So sorry to hear that the background audio in your Storyline file isn't working when added in Rise.
Please open a case with us here and share your Storyline file so that one of our technical support engineers can investigate.