Hi there - I'm experimenting with Reach 360 and the creation of some learning paths. I've created a new Path and given it a name, but when it comes to selecting courses I can't find any to add, no matter what keyword I input into the 'search courses' field (keywords that ought to return some results given the titles of the courses I've brought over from Rise360). Any tips?
It sounds like you're running into an issue with step number 3:On the Manage Training screen, select the content you want to add. Enter search terms if you need to filter the list.
Is it possible to provide a screenshot or screen recording of what you're seeing? This will be helpful for our team to narrow down the issue. You can upload those here or privately in a support case, and we'll delete them from our systems once we're done troubleshooting!
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Hi Richard, and thanks for reaching out!
I'm sorry to hear you've hit this snag while creating a learning path in Reach 360, but I'm happy to help troubleshoot!
It sounds like you're running into an issue with step number 3: On the Manage Training screen, select the content you want to add. Enter search terms if you need to filter the list.
Is it possible to provide a screenshot or screen recording of what you're seeing? This will be helpful for our team to narrow down the issue. You can upload those here or privately in a support case, and we'll delete them from our systems once we're done troubleshooting!