Cannot load images in project(s) Nov 13, 2018 By Pamela Morrow So something happened since last week. I cannot load images into my Rise project. Neither can my co-worker... So what did you do differently since last Friday? Pam :-) image_loading_issue.PNG
Jacob Cragg over 5 years ago11/13/18 at 4:04 pm (UTC) I second this. My photos and logo have been removed and cannot be readded. Something definitely wrong with the pictures.
ICEA El Valor del Conocimiento over 5 years ago11/13/18 at 4:14 pm (UTC) We have the same problem here, hope it will be fixed soon.
Daniel McGowan over 5 years ago11/13/18 at 4:22 pm (UTC) Glad to see it's not only me! Same problems: images from content library not loading, and now can't seem to export.
Stephen Hodge over 5 years ago11/13/18 at 4:29 pm (UTC) A colleague just experienced the same after submitting the work to our client for review. Client came back saying there where no images. Seems to have sorted itself again now though, how about the rest of you?
Martika Cox Staff over 5 years ago11/13/18 at 4:47 pm (UTC) Hi All, Sorry that you're experiencing trouble with this! We're currently monitoring this issue and we'll update you as soon as we can. You can also check for updates on the Articulate Status Page.
Stephen Hodge Martika Cox over 5 years ago11/13/18 at 4:58 pm (UTC) Thanks Martika that's really useful hope you get it sorted soon!
Martika Cox Staff over 5 years ago11/13/18 at 10:32 pm (UTC) Hi All, I have good news! We have fixed this issue with Rise. If you have any questions please don’t hesitate to reach out.
7 Replies
I second this. My photos and logo have been removed and cannot be readded. Something definitely wrong with the pictures.
We have the same problem here, hope it will be fixed soon.
Glad to see it's not only me! Same problems: images from content library not loading, and now can't seem to export.
A colleague just experienced the same after submitting the work to our client for review. Client came back saying there where no images. Seems to have sorted itself again now though, how about the rest of you?
Hi All,
Sorry that you're experiencing trouble with this!
We're currently monitoring this issue and we'll update you as soon as we can. You can also check for updates on the Articulate Status Page.
Thanks Martika that's really useful hope you get it sorted soon!
Hi All,
I have good news! We have fixed this issue with Rise.
If you have any questions please don’t hesitate to reach out.
This discussion is closed. You can start a new discussion or contact Articulate Support.