This is my case: For my cliënt I have developed a module with several video's. When you turn the iPhone 7 to landscape to wach the video and you turn it back to portait, de font size of the texts are enlarged (attachment Enlarged). This bug was fixed with the release of 18 mei 2018. But now with the latest release on juni 4th 2018 the bug is back.
Specs: Device: Iphone 7 Software: 11.3.1 Browsers: Safari and Chrome Course developed in Chrome
The course is tested and presented in ScromCloud and Moodle.
This is an issue that is still open with our team, and I checked the release notes here for Rise, and didn't see this as fixed for any of the May updates or the May 18th update:
May 18, 2018
Fixed: Sorting activities now behave as expected on iOS 11.3 devices. No more dragging the entire screen with you!
Fixed: Text on flashcards no longer appears faded towards the bottom in Microsoft Edge.
Fixed: Learners couldn't resume or complete courses in some LMSs when suspend data exceeded a certain limit. Now Rise lets the LMS determine its own character limit for suspend data.
We'll let you know here as soon as it is fixed, and if you saw it noted somewhere else as fixed could you point me to that so that I can clarify there too?
This is true! This also happens to me. Any fixes or suggestions for best practice? Perhaps put instructions not to switch back and forth to portrait and landscape mode?
I'm sorry you've both run into this issue. It's something we have logged on our end, but unfortunately I don't have any updates for you yet. Stay tuned here for any news.
In the meantime, if there's anything else I can do to help, please let me know!
Hi all! I'm happy to let you know we fixed an issue where text wouldn’t resize when changing orientation when viewing a course on a mobile device in landscape mode.
If you continue to have issues with this, please let us know!
5 Replies
Hi Marjolein,
This is an issue that is still open with our team, and I checked the release notes here for Rise, and didn't see this as fixed for any of the May updates or the May 18th update:
May 18, 2018
We'll let you know here as soon as it is fixed, and if you saw it noted somewhere else as fixed could you point me to that so that I can clarify there too?
This is true! This also happens to me. Any fixes or suggestions for best practice? Perhaps put instructions not to switch back and forth to portrait and landscape mode?
Same happening here too. This issue needs to be fixed.
Hi Libby and SibaPrasad,
I'm sorry you've both run into this issue. It's something we have logged on our end, but unfortunately I don't have any updates for you yet. Stay tuned here for any news.
In the meantime, if there's anything else I can do to help, please let me know!
Hi all! I'm happy to let you know we fixed an issue where text wouldn’t resize when changing orientation when viewing a course on a mobile device in landscape mode.
If you continue to have issues with this, please let us know!