Error displayed: Cannot access the Question banks

May 14, 2024

HI, an error (as in the attached screenshot) is displayed when trying to access any of the questions banks in RISE 360.

I could access it just an hour ago but now I cant access it. Am urgently required to complete some files. Please help.

1 Reply
Steven Benassi

Hi Rekha!

Sorry to hear you've run into this setback!

I'm happy to share we just released a new update for Rise 360! This update fixes the issue where a 'something went wrong' message appears when working with Question Banks. There's nothing to install for web apps. New features and fixes are immediately available!

Please let me know if you have any questions about this update or the issue you reported!