5 Replies
Katie Riggio

Hi there, Mary. I'm very sorry you've come across this export issue. 

About an hour ago, Rise intermittently had an issue with exporting content–around the time of your post. Everything should be up and running smoothly now, and we are continuing to monitor the results. Let us know if you're still experiencing this behavior!

As always, you can follow along on our status page: https://www.articulatestatus.com 🌟

Ashley Terwilliger

Hi Paris,

The amount of time it takes will depend on what's included in your course, but even with that in mind, I've yet to see a course take upwards of an hour for a web or LMS export. The PDF export can take longer or hang on exceptionally large courses. 

If you're stuck again checking our status page is a good first step, and then feel free to reach out here again or directly to our Support team!