So, Rise no longer supports framing, which I wish I had known before I paid for another year. So you need a pro plan with Thinkific, and rather than just sharing via the rise url you now have to upload the zip web file as multi-media content.
I'm getting an error message saying the zip folder must include a html file. I've redone the zip file so there isn't the extra layer of folder, and still the same issue. I'll see if thinkific can help me, their support is usually excellent.
I found out how to do this! The problem is that the html file is in the subfolder called "content" so thinkific is unable to access it. Here's the work-around:
export your course for web
open the zipped file that it creates
open the "content" file and extract everything
select all those files (that you just extracted) and rezip them together
Hi Masia- thank you for this. Can you clarify what you did in step 3 "extract everything"? This is what I see after I have unzipped the downloaded file.
Hi Maria, Sorry that I'm just now seeing this! Basically, you have to get everything out of the content folder. So extract all files/folders in the Content folder and then zip it in it's own folder. That way Thinkific is able to find the "Index" file--which it cannot find when it is one folder deep. I hope that helps!
16 Replies
Hi Prakash,
Thanks for reaching out. I hope you're enjoying using Rise.
I'm not familiar with Thinkific, but you can check out the details about sharing your Rise course here.
Hi Prakash,
Did you work out how to do this? I need to do the same thing. I've exported with "Web" setting but Thinkific isn't loading my zip file
Hey Julie,
I'm on a free trial of Thinkific, and experiencing your same problem uploading a Rise course. Did you figure it out? Thanks.
Any updates on how to do this?
Did you manage to find a solution? because I'm experiencing the same problem now
Hi there, Moe. Thinkific says they support Articulate content. Is there a support person there you can reach out to about the issues you're having adding Rise 360 content?
So, Rise no longer supports framing, which I wish I had known before I paid for another year. So you need a pro plan with Thinkific, and rather than just sharing via the rise url you now have to upload the zip web file as multi-media content.
Secondly, I'm having issues uploading the rise zip folder as suggested by this article: https://support.thinkific.com/hc/en-us/articles/360050381793-Can-I-use-Rise-360-share-links-within-Multimedia-Lessons-
I'm getting an error message saying the zip folder must include a html file. I've redone the zip file so there isn't the extra layer of folder, and still the same issue. I'll see if thinkific can help me, their support is usually excellent.
Thanks for sharing that Thinkific article, Kim! Please let us know if find a solution with their support folks.
I found out how to do this! The problem is that the html file is in the subfolder called "content" so thinkific is unable to access it. Here's the work-around:
Hi Masia,
Thank you for sharing your findings and workaround!
Hi Masia- thank you for this. Can you clarify what you did in step 3 "extract everything"? This is what I see after I have unzipped the downloaded file.
Hi Maria, Sorry that I'm just now seeing this! Basically, you have to get everything out of the content folder. So extract all files/folders in the Content folder and then zip it in it's own folder. That way Thinkific is able to find the "Index" file--which it cannot find when it is one folder deep. I hope that helps!
Bonjour,
I would like to exchange in French, is it possible?
Merci,
Hi Andre, please feel free to post your question in french here, and we'll be happy to assist you!
no sé cómo lo hice pero, lo logré. Gracias!
This totally worked! Thank you!