Exporting a Course Seems to Take Long Time

I finished the first draft of a course and want to see how it works in my LMS. I started the export process about 30 minutes ago. My course has a decent amount of embedded videos and images so I can see it taking some time. Anyone exported a video-intensive course yet and, if so, did it take a long time for you?

5 Replies
Alyssa Gomez

So sorry Mark! I just realized you were referring to Rise, not Storyline. Please excuse the mix up!

We haven’t seen a Rise course take that long to publish, and we have created some video-heavy courses internally. I would recommend that you open a case so we can gather more information on what else could be using all your memory or speed.

If you do go that route, feel free to share your case number here and I'll be sure to follow along with it. :)