Font Families in Rise

There are just 8 fonts available in Rise to choose from, unless you upload your own. The problem with this is with government agencies (FEMA, FAA, TSA, etc) with IT departments that are back in the stone age which only allow IE11 and have Font Downloads turned off - meaning any .woff fonts are blocked and IE11 substitutes some really awful fonts in their place.

The easy workaround for this is to add fallback fonts to the css rules for font families. Instead of just "font-family: Open Sans", you should also include additional standard fonts like "font-family: Open Sans,Helvetica,Arial,sans-serif"

Please consider this for a release soon, otherwise these agencies are stuck with some truly awful interfaces.

6 Replies

Crystal Horn
Staff

over 2 years ago03/18/20 at 5:24 pm (UTC)

Thanks for pointing that need out, Bill. I'll share it with the team.

Ephraim Ross

over 1 year ago02/23/21 at 7:48 pm (UTC)

Hi Crystal,

Any update on this? It seems like a very simple enhancement from a development perspective, and a really important one from an accessibility and usability perspective.

Ephraim Ross

over 1 year ago02/23/21 at 7:49 pm (UTC)

Bill, is fixing this manually after publishing a course from Rise as simple as I think it is?

Bill Dane
Author

over 1 year ago02/23/21 at 7:55 pm (UTC)

Not even remotely simple. Last time I looked it was very difficult. I didn't bother trying.

over 1 year ago02/24/21 at 4:10 pm (UTC)

Hi, Ephraim. I'm sorry I don't have an update at this time! We still officially require font downloads to be enabled in the browser to see the correct characters.

Kate Bobridge

1 month ago07/06/22 at 5:47 am (UTC)

Thanks for raising this! As one of the organisations living in the stone age, it is very frustrating! And it wouldn't be so bad if Rise at least included the most commonly used fonts such as Arial, Calibri. As it is, anything developed in Rise is inconsistent with all other branding and style guides :(