Wondering if anyone else has had this issue and what they did about it. I am unable to get into my dashboard to work on a current project. I was almost finished, and it is due tomorrow. Even if I had time to start over, I can't, because the website won't let me access. I just bought it today, and I can get into other areas of the site...just not the page I need. I submitted a ticket, but that could take days and there's no number to call on the weekends.
I've attached a screenshot of the error I am getting.
Hi there, folx. We had an incident this weekend that resulted in some errors and slow loading for you on Rise 360. It is resolved now, and details can be found on our status page here. I'm sorry that issue got in your way! Thanks for sharing that you were impacted.
2 Replies
Hi Linda
Im having the same issue, Im getting 2 erros that my compuer is offline and that something went wrong to contact support.
I have placed a support ticket but like you said could take days.
Hi there, folx. We had an incident this weekend that resulted in some errors and slow loading for you on Rise 360. It is resolved now, and details can be found on our status page here. I'm sorry that issue got in your way! Thanks for sharing that you were impacted.