Hyperlinks Jan 25, 2023 By Roderick Burns My hyperlinks aren't working in Rise 360. They work on my computer, but when I share a review link the hyperlinks don't work.
Roderick Burns Author over 1 year ago01/25/23 at 3:28 pm (UTC) Yes. They worked on my computer the other day, but now they aren't. The hyperlinks never worked on mobile devices.
Christopher Santos Staff Roderick Burns 1 year ago02/08/23 at 2:16 am (UTC) Hi Roderick, Can you try accessing the URLs that you used in your hyperlinks directly? Do they still open? Can you also try clicking on the hyperlinks from a different computer so that we can rule out any environment issues?
3 Replies
Hi,
Are you using a trial account?
Yes. They worked on my computer the other day, but now they aren't. The hyperlinks never worked on mobile devices.
Hi Roderick,
Can you try accessing the URLs that you used in your hyperlinks directly? Do they still open? Can you also try clicking on the hyperlinks from a different computer so that we can rule out any environment issues?