I have access to a zip file from a Rise 360 presentation that I would like to import into my account. The original presentation was created in a discontinued account, and I would like to add it to mine. However, there does not appear to be a way to import a zip file into my rise account. Any suggestions on how I should tackle this?
Hi there! Karl is correct -- because Rise 360 courses are built on the web, there aren't "source files" that you can upload into new Rise 360 courses, but our support team would be happy to work with your IT staff to see if it's possible to get back to the old account and share that original course with you! Feel free to reach out to us any time by creating a case or emailing support@articulate.com!
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Unfortunately you cannot import a Rise course in a ZIP format back into Rise for editing.
Articulate support may be able to help you to get the original Rise course associated with your account.
Hi there! Karl is correct -- because Rise 360 courses are built on the web, there aren't "source files" that you can upload into new Rise 360 courses, but our support team would be happy to work with your IT staff to see if it's possible to get back to the old account and share that original course with you! Feel free to reach out to us any time by creating a case or emailing support@articulate.com!