I have access to a zip file from a Rise 360 presentation that I would like to import into my account. The original presentation was created in a discontinued account, and I would like to add it to mine. However, there does not appear to be a way to import a zip file into my rise account. Any suggestions on how I should tackle this?
Hi there! Karl is correct -- because Rise 360 courses are built on the web, there aren't "source files" that you can upload into new Rise 360 courses, but our support team would be happy to work with your IT staff to see if it's possible to get back to the old account and share that original course with you! Feel free to reach out to us any time by creating a case or emailing support@articulate.com!
Hi there! I see that both of the responses to the original question were from 3 years ago. Has that changed since? I too have a zip file from a user who is no longer with the company and I'd like to add this to my account so that I can edit it vs re-creating the entire project.
is there a way to transfer course ownership between organizations? We used an external instructional designer and are now switching to an internal one.
If the external instructional designer isn't on a Teams subscription, sending them a copy of your course would be the best way to give them ownership of the course you are working on or vice versa. Note that this will only give them a copy of your course and not transfer ownership, but they will still get access to the full version of your course.
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Unfortunately you cannot import a Rise course in a ZIP format back into Rise for editing.
Articulate support may be able to help you to get the original Rise course associated with your account.
Hi there! Karl is correct -- because Rise 360 courses are built on the web, there aren't "source files" that you can upload into new Rise 360 courses, but our support team would be happy to work with your IT staff to see if it's possible to get back to the old account and share that original course with you! Feel free to reach out to us any time by creating a case or emailing support@articulate.com!
Hi there! I see that both of the responses to the original question were from 3 years ago. Has that changed since? I too have a zip file from a user who is no longer with the company and I'd like to add this to my account so that I can edit it vs re-creating the entire project.
Thanks!
Hi Ashley,
As stated above, you cannot import a Rise course in a ZIP format back into Rise for editing.
is there a way to transfer course ownership between organizations? We used an external instructional designer and are now switching to an internal one.
Hi Claudia,
You can transfer ownership of a Rise course to anyone that has been added to a Course as a collaborator.
Hi Claudia,
If the external instructional designer isn't on a Teams subscription, sending them a copy of your course would be the best way to give them ownership of the course you are working on or vice versa. Note that this will only give them a copy of your course and not transfer ownership, but they will still get access to the full version of your course.