Issue translating labels not showing translated text in Publish to PDF

Apr 11, 2023

I have translated an English to Chinese module in Rise, in the Preview function it shows correct the translated labels (specifically SUBMIT), and Review 360 it looks correct, But when I publish to PDF it shows English, is this a known issue and what is the expected behaviour when I publish to SCORM?

1 Reply
Jose Tansengco

Hello Claire, 

Thanks for reaching out!

We are currently tracking a known issue in Rise 360 that causes label translations in an exported PDF to still appear in English. I've added this thread to the bug report so we can notify you immediately as soon as a fix is released. 

As for your second inquiry, we are not seeing any other reports of translated labels not appearing correctly when a course is exported for LMS distribution. 

If you encounter any issues after exporting your course for LMS, open a case with our support team here so we can provide additional assistance.