I am working through edit mode in Rise 360, and the labelled graphic block keeps crashing each time I click on MARKERS in the left-hand column. I am able to edit one of the markers, but then when I click back, I get the error message. It does not appear to happen on everyone's computer though. Is there something that I may need to check on for this computer?
5 Replies
Hi Joy,
Which browser and version are you using for Rise authoring?
It is Internet Explorer 11.
I am running Chrome on mine, and I am not having the same issue.
Version 83.0.4103.106
Internet Explorer 11 is not a supported browser for Rise Authoring:
https://articulate.com/support/article/System-Requirements-for-Rise#authoring-content
Ah, perfect. That explains it. Thank you.
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