New in Rise 360: Team Folders (Beta)
Oct 04, 2023
Update—October 5, 2023: Find out what we've learned from your feedback and how we're improving team folders
We're thrilled to announce that the Team Folders beta is now live in Rise 360! With it comes an enhanced dashboard experience, convenient personal organization in My View, and even more ways to collaborate with your team (as well as external teams).
Updated Dashboard
The new Rise 360 dashboard sidebar organizes content into sections: My View, Personal, Team, Deleted Items, and External Connections (if you're working with external teams).
Courses you've created alone—without any collaborators—appear in the Personal section, and courses you’re building with other collaborators appear in the Team section. When you add a collaborator to a training item, it moves into the main Team section automatically. Only collaborators on the item can see it there, so don’t worry about others accessing it.
You can create folders and subfolders in each section. And now, when you move something to a folder, it's only visible in that folder!
My View
With My View, keeping track of items you're currently working on is a snap. You can add specific items for easy access and create folders in the My View section to help organize things further. Content and folders in the My View section display only for you but can contain both personal and team items.
For the launch of the Team Folders beta, we've preserved your previous All Content view in this section. All the training items and folders that were there prior to today's launch have been added for you. This way, you can easily reference your previous view. Clicking an item in My View takes you directly to it.
Update 10/5: Now, you can move the original item without having to leave My View. Just click the more icon and select Move file. Select a location or create a new folder, then click Move.
Personal and Team Folders
With Team Folders, content created in Rise 360 is added to the section or folder you're currently in. If you're in the personal section, your training appears there. If you're in the team section, it's created there.
Collaborators can now be assigned at the folder level, saving you time. When you create content in a team folder, it automatically inherits the collaborator permissions applied to that folder. This can even be everyone on your team! All you have to do is select the Share menu option for a folder or item, then select Everyone and assign them collaborator status. Note that the current editor role is the same as the previous collaborator role.
External Connections
If you work with other teams in Rise 360, you'll see new team folders for them as well in the External Connections section. The folder names might be different from what you're used to seeing. That's because Rise 360 now uses the actual name of the organization as it’s listed in account management. This is true for your team as well. An Articulate 360 admin for the external team can modify it with the Edit Organization Name option in account management.
All Rise 360 users have access to the enhanced dashboard and My View feature. If you’re an Articulate 360 Teams subscriber, you also have access to the new Team section. And if you don’t have Articulate 360 but want to try out this feature, you can start a free 30-day trial.
We're excited about the Team Folders feature because it'll allow teams to work together even more easily. And we're releasing it in beta so your feedback can guide us as we continue to develop it. Have feedback? Click on the feedback link in Rise 360 or comment below. We can't wait to hear what you think.
150 Replies
Upon first load of the new Dashboard, I had a bit of a panic wondering where all of my Rise courses went. Took a bit of poking around and consulting some colleagues to figure out what had happened. I am not sure I like this change at all.
It doesn't seem like good logic to move a course from one folder to another based on whether or not a collaborator was assigned. In my case it has created a bit of havoc when I had a group of courses, some of which were assigned only to me, and some of which were assigned to others now automatically split. I get that I can manually organize this, but now you've created work for me.
I would prefer my default view to be everything. If that were the case, I wouldn't care about any auto organizing that happened.
Hi Randall,
If I click on My View, I see all of my courses, regardless i they have been shared or not.
Hi - Did we lose the feature and ability to duplicate a course?! It is missing now with update. This is NOT good! PLEASE HELP!
Hi Thuy Pham,
It's still there for me:
Hi Thuy Pham,
You'll need to click on the Personal folder on the left and the course card ellipsis to duplicate, send a copy, etc., this course.
And we'll be happy to answer any further questions about the new Team Folders option. Just send us a case, and we'll answer right away!
MyView only shows me 8 results. No matter how much I click around, I cannot seem to find any manner of way to show me "ALL" results.
Thank you very much!
I hate this. We have our training content in folders by content information. This is awful. Please change this back.
Thanks, Michael! Your reply resolved my issue. I appreciate it when people reply with actionable solutions. (Permissions level/compare with another course...Now why didn't I think of that?!) ;)
Hi there,
Is there a way to transfer folder ownership? I am wondering not just for this new Teams folder within Rise 360, but also the Teams folder within Review 360. It might be an easy thing that I am missing. Thank you in advance.
SUPER EXCITED team folders is here, but we have the same issue.. we now have to edit every course individually and add "everyone" when there should be a "select all" feature.
Hi everyone! We really appreciate your questions and feedback in this discussion thread -- thank you so much for your engagement! Everything you've shared here is valuable information we are considering as we iterate on this new feature.
In fact, we’re quickly rolling out a series of updates to make it even easier for you and your team to take advantage of the new collaboration features you’ve asked for while managing content the way you’re used to in Rise 360.
Check out the latest update from our Product team, hot off the press!
Great to hear that you're responding so quickly! What about a select all option to add course managers for every item in a folder, or the team or personal view? Hoping you have captured my feedback.
Hi Matt!
Appreciate the feedback! You can add "everyone" to any of your team folders in the "Folder share settings" option to automatically apply that permission to all the content inside of that team folder. Future content that is moved into this folder will also automatically have these permissions applied.
The ability to select multiple pieces of content at a time to perform various actions is also something we're hearing and is definitely on our radar. Please let me know if the above helps and continue sharing your ideas! Thanks
Any chance of adding a list view when you are in "My View"?
I'm a course owner and have lost the ability to duplicate a course. Please advise.
Hi Thuy Pham,
Click on the Teams folder then the ellipsis (...) for the course you need to duplicate. You should see a Duplicate option available.
Good luck!
Anne
Hi there, Carolyn! If you are looking at the course card in My View, you'll see the option to Show file location. Once you navigate to where the course lives in your folders, you'll see all of the normal options.
We are going to add those same options to Publish, Duplicate, etc, to My View course cards as well to eliminate some steps for you! We'll let you know when that's ready.
I am experiencing the same issue. I am the owner of the course and I do not have access to the duplication functionality.
Hi all. I am listed as owner on all of my courses and no longer have the duplicate course option. It is no longer available on the course cover card by clicking on the three ellipses. Please advise where to find it now.
Thank you.
Hello. Adding up to this issue. I'm the owner of the courses and cannot find with former options "duplicate", "share a copy" etc. Can you please advise? Thank you
This isn't as user-friendly. Before, I was able to just use the ellipses. Now this is way more complicated. is this the final design? Why don't I have the same option from the views than I do on the personal section area? Also your documentation is out of date with this update. Please fix so others don't fall into the same trap.
Hi folks! Sharing again for folks looking for the ellipsis options to Publish, Duplicate, etc:
If you are looking at the course card in My View, you'll see the option to Show file location. Once you navigate to where the course lives in your folders, you'll see all of the normal options.
We are going to add those same options to Publish, Duplicate, etc, to My View course cards as well to eliminate some steps for you! We'll let you know when that's ready.
I also wish moving folders, courses, and even blocks inside a course was as easy as dragging and dropping them to where I want them.
Same