On the item that's being shared, make sure the box IS checked for "Allow users without Articulate IDs to comment." They'll still be prompted to enter an email address so you know who they are when they comment, but they should not have to create an account.
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Hi Kate,
On the item that's being shared, make sure the box IS checked for "Allow users without Articulate IDs to comment." They'll still be prompted to enter an email address so you know who they are when they comment, but they should not have to create an account.