Print Results not Showing Correctly

Along with the results page not appearing properly, I'm now seeing this as well

Hi Peter. That looks like a Storyline 360 quiz. Is it embedded in your Rise 360 course?

Could you share your .story file with us, either here in the discussion or privately with my team? We'll have a look at the quiz settings and triggers to find out what's happening.

Hi Crystal, I opened a ticket and send it off to your team.

I've been building with Storyline and then using Rise for distribution.  I'm not sure why this is happening

Thanks for opening a case and sending a copy of your file, Peter! You'll hear back from one of our Support Engineers shortly.

Phil, was able to resolve my issue with the results slides.  Thanks Phil!

I can't figure out why when some users click print results the new tab opens blank.  For other users it works just fine.

The Storyline programs are being distributed with Rise