problems with articulate and scorm

Feb 11, 2021

Hi 

I am having some issues with my courses and I can't work out if it an articulate problem or scorm problem.

Basically a learner gets to the end of course having completed multiple modules. if they exit the course and then come to it, it shows them that they completed  few modules from the top then the last module but anything in between is now unticked. 

any ideas?

1 Reply
Alyssa Gomez

Hi Jimmy! It sounds like your learners might be hitting a suspend data limit

Your LMS has a limit to the amount of data it can hold. If you have a course that goes beyond the limit, the LMS won't remember anything that happened after the learner reached the limit, and it'll resume to the wrong lesson.

Did you publish with SCORM 1.2? If so, try republishing your course with SCORM 2004 3rd Edition or 4th Edition, both of which support much longer suspend data. Let me know if you see a difference!