Quiz Retries - Passing then failing which score gets reported?
We have a Rise360 course with a final exam at the end. The learner needs 80% to pass BUT has unlimited retake options. My client has reported they have a few learners who have successfully taking the course and PASSED the final exam but have not received a success completion of the course.
Could this happen if they went back and reviewed pages or took the course a second time and perhaps didn't pass or retake the final exam (why should they they already passed it). What should I advise the client? Should they make adjustments in their LMS? Or do I need to put restrictions or alerts in the course if they go back? Or is it something deeper with our Rise is reporting to the LMS? Thanks!