Rise 360 Cover Image not displaying

Dec 21, 2023

Does anyone know what's causing this? The Jpg's filename doesn't contain any spaces or special characters already. Thank you!

3 Replies
Steven Benassi

Hi Michael!

Sorry to hear that you've run into this setback!

I'd be happy to help troubleshoot this with you and had some follow-up questions to help us start.

  • Does this issue occur regardless of the image file being used? Or is it specific to one JPEG?
  • Can the same behavior be replicated across multiple browsers?
  • Have you tried clearing your browser's cache?

Looking forward to hearing from you!