Rise button block email not working on Chrome

May 03, 2022


I use interactive buttons for email in most of my packages. All has been fine until last week doesn't work on Edge either.

Chrome is up to date
Version 101.0.4951.54 (Official Build) (64-bit)


Microsoft Edge
Version 101.0.1210.32 (Official build) (64-bit)


2 Replies
Christopher Santos

Hi Shilpa,

I'm also not experiencing any issues when I tested a button block to send an email.  When I tested my share link in Chrome and Edge, the button opened up my default mail application.

If your "send email" buttons are still not working, we'd like to investigate this further.  You can open a case with us here.  We'll review your issue and get back to you as soon as possible.