Rise Course Lost and Now Restored

Hello, I was updating a course.  I removed a couple sections as I was done and didn't need those sections.  When I did this it did not remove them.  When I went out to the main level to look at all courses, I tried clicking on the course again, it keeps saying "Your Course is Loading Hang Tight".  I tried duplicating it, and that course does the same thing.  All my other courses open fine.  I hope I did not lose my course.  Help please.

13 Replies
Ashley Terwilliger

Hi Jeff, 

Thanks for sharing these images! I tested the same steps in my own Rise courses, and everything was working smoothly.

I'll have our team take a look at your Articulate 360 account - in the meantime, can you let me know what browser you're using? Also, have you tried duplicating any other courses, even the pre-loaded "Employee Health and Wellness Course"? 

Jonathan Newman

Thanks for the response. They just e-mailed me back and have fixed the problem.

In your service,

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Jonathan Newman
Supervisor, Online Learning
Polk County Public Schools
863.647.4244, Ext. 499

"Education without values, as useful as it is, seems rather to make man a more clever devil."
~ C S Lewis