Rise Course Lost and Now Restored

Hello, I was updating a course.  I removed a couple sections as I was done and didn't need those sections.  When I did this it did not remove them.  When I went out to the main level to look at all courses, I tried clicking on the course again, it keeps saying "Your Course is Loading Hang Tight".  I tried duplicating it, and that course does the same thing.  All my other courses open fine.  I hope I did not lose my course.  Help please.

13 Replies
Ashley Terwilliger

Hi Jeff, 

Thanks for sharing these images! I tested the same steps in my own Rise courses, and everything was working smoothly.

I'll have our team take a look at your Articulate 360 account - in the meantime, can you let me know what browser you're using? Also, have you tried duplicating any other courses, even the pre-loaded "Employee Health and Wellness Course"? 

Jonathan Newman

Thanks for the response. They just e-mailed me back and have fixed the problem.

In your service,


Jonathan Newman
Supervisor, Online Learning
Polk County Public Schools
863.647.4244, Ext. 499

"Education without values, as useful as it is, seems rather to make man a more clever devil."
~ C S Lewis