I'm 5 weeks into my trial and am having trouble with a Rise course. It froze while editing, and now it won't open. I tried duplicating the course, but that isn't working either. I use Chrome and haven't had any issues until today. Help!
Uh oh - but you did the right thing connecting with our Support team! I see that my colleague, Richard is assigned your case, and he'll be in touch soon.
It sounds like it's just this one course, so be sure to let Richard know the course title so that our team can take a look.
2 Replies
Just noticed the link for Articulate Support and submitted a case: 01488142.
Hi Carrie,
Uh oh - but you did the right thing connecting with our Support team! I see that my colleague, Richard is assigned your case, and he'll be in touch soon.
It sounds like it's just this one course, so be sure to let Richard know the course title so that our team can take a look.
This discussion is closed. You can start a new discussion or contact Articulate Support.