We were supplied two images for the client - I have put their image on the left and what I see in my Safari Browser on the right highlighting the issue - eg a picture not displaying and the numbered list not displaying.
We have a problem with a Rise scorm that does not display correctly in Firefox (version79). In older versions such as 44 it is displayed correctly. We have been investigating and it is a problem of detecting events (scroll) due to the frame that the platform puts where it is played (Moodle). Can you tell us how we can solve it?
5 Replies
Please provide screenshots that illustrate where and how the Rise course is not displaying correctly in Firefox.
Hi Kate
We were supplied two images for the client - I have put their image on the left and what I see in my Safari Browser on the right highlighting the issue - eg a picture not displaying and the numbered list not displaying.
Regards and thanks
Michael
Hi Michael!
Those screenshots are helpful, thank you! Would you mind if we had a closer look at the course itself? We'd like to test it in Firefox from our side.
If that works for you, please send us the LMS output file by opening a case here.
Hi,
We have a problem with a Rise scorm that does not display correctly in Firefox (version79). In older versions such as 44 it is displayed correctly. We have been investigating and it is a problem of detecting events (scroll) due to the frame that the platform puts where it is played (Moodle). Can you tell us how we can solve it?
Thanks!
Hi there! Thanks for starting a new discussion about this issue. We can keep the conversation going in that discussion if you'd like!
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