Round and Numbered Bullets Not Appearing in Chrome, Firefox, or Safari

Hello! 

I have a number of different text blocks where I am utilizing either the numbered bullet or rounded bullet indented text. In the text box entry the numerals or round bullet appear, but they do not appear in the development window, or when previewing the course. 

Screenshot of the text entry box showing the numerals:Screenshot of text in the text block entry (shows numerals)

Screenshot of the Rise development window showing what I had entered

I am working on a MacBook Pro with macOS Mojave Version 10.14.3. I developed the course using Google Chrome, and have tried to reopen and display the course in Firefox and Safari as well and I get the same result.

Has anyone else encountered this? Do you have any workarounds?

1 Reply
Allison LaMotte

Hi Angie,

I’m sorry that you’re having some trouble here. I just tried this out and everything is working normally on my end. 

The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!