Slowness in Rise 360

Aug 24, 2023

We are working with a large number of questions in the Question Bank, and it seems that the platform is slowing down due to the number of questions. Is this a platform limitation? Is there an ideal number of questions in the Bank? Is there a way to fix the slowness of the platform?

1 Reply
Alyssa Gomez

Hi Aurélio! 

So sorry you're experiencing slow behavior with your Rise 360 question banks! There isn't a maximum number of questions you can have in a bank, and we don't have a recommendation for an ideal number of questions. Rise 360 should work smoothly no matter how many questions are in the bank.

Do you see slow performance no matter which web browser you use?

Would you be willing to take a short screen recording video of the kind of slowness you're seeing? If so, you can send it to our team privately by opening a case. We'd love to take a look.