Strange editor behavioiur
Jul 29, 2020
I reported a problem with editing in Rise a few weeks ago but was unable to provide a screen capture at the time.
Two strange behaviours:
- After editing for a few minutes (say, 15 minutes) the drop-down text editor ceases to function. If I then go from edit to preview mode, then the text editor resumes its function. This becomes a cycle edit, for 15, preview for 2 minutes, then back to editing again.
- Occasionally, and today is one of those days, editing is almost impossible. I click the cursor in a field and as I type the first letter is accepted, then the cursor jumps to the end of the field, sentence or paragraph and typing continues there. It makes editing impossible.
I've attached a short video capture that shows the second problem as it happens.
2 Replies
Hi Stan,
This happens to me as well. It seems the Text Editor is buggy and stops working periodically.
Sometimes the only way I can get the editor working again is to shut down the browser and start all over again.
Hi Karl,
At first, we thought it was because we had enabled either Grammarly or Windows Editor on our Rise Platform, but when we turned off these browser extensions we had the same problem, so we think that it must be to do with the Text Editor in Rise.
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