Unable to upload video Oct 17, 2023 By rashi honrao I am unable to upload my video on y RISE course. Video is 282 MB (within the limit of 5GB). Expedited help would be highly appreciated. Thanks
rashi honrao Author 7 months ago10/18/23 at 12:06 am (UTC) The message i get when i try to upload is just 'error' and it doesnt upload
Lea Agato Staff rashi honrao 7 months ago10/20/23 at 11:22 am (UTC) Hi Rashi, I'm sorry to hear you're having trouble uploading your video. Here are some things that you can try to fix this issue: 1.) Make sure you're using a supported browser for authoring as listed here. 2.) Switch to a different browser. 3.) Use private browsing or incognito mode. 4.) Clear your browser cache.
2 Replies
The message i get when i try to upload is just 'error' and it doesnt upload
Hi Rashi,
I'm sorry to hear you're having trouble uploading your video. Here are some things that you can try to fix this issue:
1.) Make sure you're using a supported browser for authoring as listed here.
2.) Switch to a different browser.
3.) Use private browsing or incognito mode.
4.) Clear your browser cache.