Videos don't play

Nov 03, 2020

Hi all - a client has integrated a Rise Module over SCORM into their LMS. Unfortunately the videos won't play. Does anyone have any experience with this? 

Thanks for your help, 

Philipp

1 Reply
Crystal Horn

Hi there, Philipp. When we've seen this error in the past, deleting and re-adding the video block, and exporting the course again typically solves it. Can you do that and provide a new package to your client to upload to the LMS?

If that doesn't help, please click here so we can work with you and have a closer look at your content. Thanks!

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