Vimeo Settings for Reach 360

Oct 17, 2023

Hi, all my course videos are hosted by Vimeo, they are viewable easily in Rise 360 but when I publish to Reach 360 they are not viewable.

I've added the Reach.360 domain to my allowed URLs in Vimeo.

Anyone else see this problem, any solutions please?

11 Replies
Lea Agato

Hi Darren/Lara,

Thanks for letting us know that you're seeing this issue. We looked into this and have documented it as a possible software bug. We'll let you know here in this thread as soon as we have updates. In the meantime, you can try this as a workaround: change the privacy setting of your video in Vimeo and allow it to be embedded Anywhere. 

I hope this helps! Please let me know if you have questions or concerns. 

Jose Tansengco

Hi Allison,

Sorry to hear you ran into this issue. We're still working on fixing this bug. In the meantime, we suggest using the workaround shared by my colleague Lea here to get your video to play properly.

We'll leave a message here so we can let everyone subscribed to this thread know as soon as a fix is released!