Visability of jpg images and uploading new images

Sep 06, 2018

This afternoon I can't see any of my uploaded jpg's in my Rise courses. The .png images are visible.

If I try to upload or replace any new image (jpg or png), I get the message "Unexpected token < in JSON at position 0". Until an hour and a half before there was no problem.

I work with Google Chrome, but the problem also occurs in IE.

Anyone else having the same problem? And if there is a solution.....


Best regards,

Sjoerd Veltman


6 Replies
Ashley Terwilliger-Pollard

Hi Izette and Sjoerd,

Thanks for reaching out here - our team was seeing a similar slow loading or error this AM, around the same time you posted here. It should be fixed now, but please let us know if you're still having an issue with your images! It would help to know the course title and the lesson title where these images are causing an error. 

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