I'm constantly stuck in the "Your course is loading" screen. I'm using Firefox. It happens quite often, and there doesn't seem to be any reason for it. The only way to fix it is to restart my browser.
I thought it would be a simple bug, but it's been doing this for the past few weeks now.
It looks like our support team reached out to you with some potential solutions and is waiting to hear back from you on whether any of those worked for you. If you didn't receive the email, please check your spam folder. If you're still not finding it, let me know and I'll have our team resend it.
3 Replies
Hi there,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
Hi,
We already submitted a case. Any news on that? Otherwise we have to work with a different browser just for Rise.
Hi there,
It looks like our support team reached out to you with some potential solutions and is waiting to hear back from you on whether any of those worked for you. If you didn't receive the email, please check your spam folder. If you're still not finding it, let me know and I'll have our team resend it.
Let me know! :)
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