Forum Discussion
Enhancing Review 360 Feedback Management with Categorization Tags
Currently, in Review 360, feedback and comments provided during reviews are captured in a generic format without any structured categorization. This often leads to ambiguity when interpreting feedback, as reviewers and developers must manually infer whether a comment refers to an error, an enhancement suggestion, or a query. The lack of classification makes prioritization and resolution time-consuming, especially when handling large volumes of feedback across multiple stakeholders.
Post-implementation of the proposed feature—a dropdown selection allowing users to tag feedback as Error, Enhancement, Query or Not applicable—the process becomes significantly more streamlined. Categorization at the point of entry ensures clarity, enabling teams to filter and sort feedback based on type, prioritize critical issues, and allocate resources effectively. This structured approach not only improves communication between reviewers and developers but also accelerates decision-making and enhances overall productivity by reducing misinterpretation and manual effort.
This categorization should also be reflected in the generated reports.
3 Replies
Hi SunilGupta-9bd2!
Thanks for the detailed suggestion. I understand the challenge when Review 360 feedback isn’t categorized, since it makes prioritizing errors versus enhancement ideas or questions more time-consuming.
I’ve shared your request with our product team to consider adding a feedback type dropdown, such as Error, Enhancement, or Query, and including that information in reports.
Really appreciate you taking the time to explain the impact on your workflow.
Also making it so feedback can relate to a specific word/sentence (like when commenting on a Microsoft document, for example) would help instead of it applying to an entire lesson
Hello lpep,
Thanks for sharing your voice with us! I've shared your insight with our product team so they're aware that this functionality would be helpful to your workflow. We'll be sure to share any future changes in this thread, so all are in the loop!
Thanks for helping make Review 360 even better!
